We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
All class, as in the description, at first glance there are no complaints, let's see what will happen when operating. If they put a hard insert on the bottom, there would be a bomb.
Guys...) The bag is unrealistically cool. No doubt order from this store. The seller is very sociable. Order sent quickly. Arrived in less than 20 days. Quality at altitude. Even more than in the photo in my opinion, but it's only +. The material is good, the handles are durable. A huge travel bag, very roomy. On the handles there is a special velcro holder, for the convenience of wearing such a heavy bag on the trip. It is very convenient if you carry the bag in your hand. Also there is a strap over the shoulder. Also durable as the holders are metal. On the strap there is a soft elastic band so as not to press into the shoulder. The locks are durable, the seams are perfectly even. High quality product. I am insanely happy and will still order from this seller.
Very fast shipping. The quality is excellent. There is a little smell, but it's not critical.
The bag is excellent, but the smell is very sharp. Weathered for a long time.
Great for small road travel. There was an unpleasant smell, long left. After two washings, the lower edge, trimmed with cloth, on the side of the bag along the edge. Choose a more gentle washing mode. Delivered quickly. Thank you.
At the first inspection, there are no special claims, except for protruding threads in the seams in several places. And in general, the quality is not bad. In our stores worse quality cost more. Let's see how long it will last. The store as a gift put the value of the smiley.
Thank you! Good quality bag! I advise!
The bag is very large, and the bottom is soft on this is not convenient.
This is a decent looking dark blue or navy Duffle bag. Great for weekend travel.
awesome bag just as the picture shows, I love it. thank you for a great product and very fast shipping.